Return and exchange policy
- Returning or exchanging a product is the right of all our customers, and includes all products that we display on our store.
- All products displayed in our store are subject to the exchange and return policy according to the terms and conditions stipulated on this page.
- It is possible to return or exchange if the product is in its original condition when purchased and packed in its original packaging.
- Return within three (3) days and exchange within seven (7) days from the date of purchase.
- Please take a photo and send the product with the city, address and order number so that it can be exchanged for another product in case the product is spoilt or has a specific defect, or is not used according to the agreement.
The amount will be returned to the customer in full if the product he received is completely different from the product displayed on our website.